Project Management Office Lead and Scrum Master

EOP o9 PMO &Scrum Master

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You will work in Mondelēz International Digital Services and help us deliver an impeccable service experience with your customer focus and meticulous attention to detail in administrative tasks. In this role, you will ensure that processes are adhered to and documented.

How you will contribute

Job Summary:  
We are seeking an experienced and highly motivated PMO Lead to join our dynamic o9 implementation team. The ideal candidate will possess in-depth knowledge of project management methodologies, and a proven track record of successfully delivering complex supply chain planning projects. As a PMO Lead, you will play a critical role in driving project governance, ensuring execution excellence, and supporting stakeholders across all phases of o9 implementations. 

This role focuses on establishing robust project governance frameworks, driving consistency across o9 Demand Planning (DP), Supply Planning (SP), and Integrated Business Planning (IBP) implementations, and ensuring projects are delivered on time, within budget, and to the highest quality standards.. 

 
Responsibilities 

• Drive consistency and quality in project execution using appropriate methodologies and tools; cascade governance into actionable workstream rituals ensuring 100% adherence to o9 implementation standards 

• Identify, assess, and mitigate project-level risks, escalate critical issues to global leads/program manager; support workstream leads to resolve blockers and maintain momentum during high-pressure phases 

• Provide comprehensive project reporting via scorecards, status reports, and monthly review meetings, lead stakeholder meetings and communication across all levels 

• Lead budget management, resource planning, and utilization; ensure projects are delivered on time, on budget with confirmed go-live readiness 

• Own external vendor relationships including quality assurance oversight across all project delivery phases 

• Translate high-level PMO Tollgates into actionable "Level 4/5" detailed plans and tasks, ensuring workstreams have clear deliverables and timelines 

• Govern core ITSM processes (incident, change, problem management) for o9 implementations; ensure service providers meet expectations 

• Facilitate key project ceremonies (planning sessions, stand-ups, reviews, retrospectives); coach teams on self-organization and continuous improvement 

• Conduct root cause analysis for delivery issues; establish weekly/monthly service reviews and monitor OLA agreements with stakeholders 

• Manage end-to-end operations coordination across end users, COE leads, technical teams, master data, and security functions 

• Manage end-to-end operations coordination across end users, COE leads, technical teams, master data, and security functions

More about this role

Knowledge, Experience and Education  

• Proven experience in project management methodology 

• PMP Certified or equivalent certification 

• Excellent project planning and proactiveness in identifying risks and mitigations and managing strict timelines 

• Strong focus on cost, schedule and quality of project delivery 

• Knowledge of relevant business processes and related technology solutions  

• Experience with Agile tools (e.g., Jira, Azure DevOps) 

• 8-12 years of experience in project management and support operations 
    

B. Personal and Leadership Skills  

• Excellent communication skills able to drive effective discussions with project resources from tactical execution level up to steering committee members 

• Stakeholder management and ability to influence positively in decision making 

• Proven ability in building effective teams across internal and external partners 

• Strong conceptual and analytic skills – enjoys problem solving 

• Exceptional analytical skills and strong problem-solving skills  

• Ability to collaborate, influence, and engage others across globally distributed virtual teams 

• Professional maturity and good business acumen with ability to deal with ambiguity and change 

 

No Relocation support available

Business Unit Summary

At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.

Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

RegularService Operations (Delivery)Global Business Services

Experience Level

Senior Level