Kotak Mahindra Bank Limited

Customer Service Representative - Banking

Kotak Mahindra Bank Limited
Mumbai/Bombay
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Escalation Representative-Comm. Bank HO & Support-Customer Service

Grade-E0
Role- Customer Service Representative
Job Description

•    Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
•    Following up on cases and get it closed within defined TAT
•    Liaise with Department in resolving the cases.

Requirements :

•    Has customer centricity (Keeps the Customer First) in all perspective
•    Has good communication skills (written and verbal)

Job role

Work location
Work locationThane, 1461-Thane-Neptune Elements-Kisan Nagar-MAH, NEPTUNE ELEMENTS – 3RD FLOOR, PLOT NO – F3, S3/1, ROAD NO 22, Mumbai, Maharashtra, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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