Executive Director - Asset Management Sales Experience Platform

Executive Director: Asset Management Sales Experience Platform, Digital Sales

J.P. Morgan Asset & Wealth Management offers top-tier investment management solutions, managing around $4 trillion in assets. As a preferred investment manager globally, we provide a wide range of strategies and expertise across asset classes. With over 200 years of experience and a presence in every major market, our teams deliver unmatched investment insight. The Asset Management India Client & Product teams support the entire client lifecycle, including Sales & Marketing, Product Strategy, and Business Intelligence & Analytics.

As a Product Director in JPM Asset Management Marketing Group, you are at the forefront of innovation—driving the creation of products and features that truly delight our stakeholders. You leverage your expertise to challenge the status quo, break down barriers, and foster a culture of continuous improvement. Your leadership inspires cross-functional teams to deliver bold, client-centric solutions that set new standards in the industry.

The Sales Experience Platform (SEP) is the engine behind our world-class distribution team, setting us apart in the market through cutting-edge technology that transforms the sales process. SEP unifies data, tools, and insights into a seamless platform, empowering our sales force to build stronger client relationships, act on real-time intelligence, and maximize productivity. With a globally distributed team, SEP is designed to meet the diverse needs of our sales professionals around the world. We work hand-in-hand with the business to understand their challenges, build lasting partnerships, and deliver products that drive sales success in every market we serve.

We are seeking a highly motivated candidate with strong leadership, interpersonal, and analytical skills. In addition to functional responsibilities, the lead will serve as a key engagement point for global stakeholders and oversee a team aligned with the SEP platform and strategy. The lead should develop deep subject matter expertise and guide the team in delivering high-impact business outcomes. Responsibilities include building a scalable and sustainable organization, managing critical controls, driving stakeholder engagement, and collaborating with global data teams to deliver strategic CRM capabilities.

Responsibilities include:

• Own and drive the product roadmap, vision, and execution for the Sales Experience Platform, ensuring delivery of innovative features like Sales Assist, Smart Brief, Voice Assist, and SEP Chat.
• Lead the entire product lifecycle—planning, execution, and continuous improvement—while managing risk and achieving ambitious business growth targets.
• Inspire, coach, and mentor a high-performing product team, championing best practices in solution design, market research, prototyping, and product adoption.
• Be accountable for product performance, investing in enhancements that deliver measurable business value.
• Monitor market trends, conduct competitive analysis, and identify opportunities for differentiation and growth.
• Build strong partnerships with business leaders and stakeholders across business functions, technology partners, and global teams to drive adoption, maximize impact, and deliver relevant data solutions.
• Oversee planning, delivery governance, resource optimization, stakeholder engagement and training, and the monitoring and resolution of critical issues and risks across the platform, while identifying and executing improvement programs.

Required Qualifications, Skills, and Capabilities

• Relevant industry experience delivering products, projects, or technology applications, with a proven track record of innovation.
• Understanding of Asset Management business (Investment Management, Mutual Funds, Managed Accounts, and/or Separate Accounts) 
• Deep expertise in the Salesforce.com platform and ecosystem, especially Sales Cloud features like forecasting, prospecting, and lead management.
• Experience bridging marketing and sales lifecycles, connecting marketing events and leads directly to the sales pipeline.
• Strong knowledge of the product development lifecycle, technical design, and data analytics.
• Demonstrated ability to influence and drive adoption of key product lifecycle activities, from discovery to value management.
• Experience leading organizational change and managing stakeholders across functions and geographies, collaborating effectively with diverse product and business teams.
• Experienced people manager adept at working in a matrix organization, with a passion for growing and mentoring dynamic, high-performance teams.
• Proven ability to quickly learn the business, the application and adapt to ever changing priorities. Excellent communicator (written and verbal) with strong interpersonal skills

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Executive Level