Existing Installation Group Leader

Existing Installation- Group Leader

Location: Mumbai, Maharashtra, India 
Job ID: 84600 

We Elevate... Quality of urban life

 

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Schindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally. 

 

Join us as a

Existing Installation- Group Leader

 

Your main responsibilities

1. Role:
Responsible for Deploying the EI strategy to achieve the objectives of responsiveness, reliability and customer satisfaction and profitability

2. Responsibility:
Operational
- Generate repair revenue as per the target set.
- Responsible for the implementation of technical training and technical circulars (TCs) for maintenance staff.
- Ensures deployment of maintenance people/ resources to the allotted operating locations, so that there is a balance between contract fulfillments, productivity and meeting customer expectations.
- Responsible for the payment collection.
- Quality inspection of the maintenance work carried out by his team.
- Responsible for coordination with the PWD inspections.
Team Management
- Sets objectives for his team in line with the Branch/ region objectives and bases on the guidelines provided by the company.
- Supervises the Engineers team to achieve the region targets on Mean Time Between Callbacks (MTBC), SU, Customer satisfaction, Contracts conversion, contract price.
- Assesses skills and competency for his team and uses various interventions like coaching, on the job training and classroom training in coordination with the Branch Manager and Sr. Manager Maintenance at Mumbai.

 

What you bring

Education:
Mandatory: Diploma or BE
Desirable: MBA
Professional experience:
- 10 years from the industry
- Exposure to the Service Business
- Managed “Service” operations for a systems driven company for at least 2 years.
Languages: (+ levels: proficiency, advanced, intermediate, basic)
- English (proficiency),
- Hindi (advance),
- Regional languages (basic)
Preferences : Experience in the elevator or similar industry.

 

What’s in it for you?

• Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
• Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
• Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

 

We Elevate… Your Career

 

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler! Discover more on our career website.

 

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.

 

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.

Experience Level

Senior Level