Customer Service Representative
United Parcel Service (india) Private Limited
Work from Office
Full Time
Min. 2 yearsJob Description
GBS Customer Service Representative
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
- Understand UPS service, product, systems and procedure
- Handle incoming calls for pick up, track and trace, complaints, claims, service guarantees, price quotation, service information, export shipments exception and other enquiries in professional manner
- Update the pick up arrangement, UPS supply request and tracking follow up.
- Identify and record customer concern or issues
- Recommend solutions to service concerns to management
- And any other duties assigned from time to time
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
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