Payments Regulatory Operations Quality and Controls Associate

Global RegOps – Quality & Controls Associate

Are you ready to shape the future of payments and compliance in a rapidly evolving regulatory landscape? At J.P. Morgan Payments, we offer cutting-edge services like cash management, liquidity, and commercial card solutions to clients worldwide. Our teams leverage the latest technology and data analytics to deliver specialized solutions that help clients grow and streamline their businesses. Join us and be part of a team that drives innovation and excellence in payment operations. Make an impact by helping clients navigate complex regulatory requirements with confidence.


As a Payments Regulatory Operations Quality & Standards Associate within the Regulatory Operations team, you will manage change and execution processes to enhance controls and standards. You will support global regulatory obligations and execute global regulatory reporting. You will help manage changes driven by regulators, product shifts, automation, and compliance findings. You will work within a Global & Regional model, collaborating with cross-functional teams. Your role will be key in maintaining high-quality standards and effective regulatory compliance.

Job Responsibilities

• Manage Regulatory Reporting Catalogue and Inventory
• Execute production testing and implement proactive quality analysis strategies
• Implement a quality framework to prevent repeat errors
• Address regulatory issues and challenges as they arise
• Develop and establish Regional and Global standards
• Partner with Operations, Product, Technology, Audit, Compliance, and Regulators
• Enhance controls and standards within the team
• Support change management processes
• Drive continuous improvement initiatives
• Ensure compliance with global regulatory requirements
• Collaborate with cross-functional teams to navigate regulatory changes

 

Required Qualifications, Capabilities, and Skills

• Operations experience within a Corporate & Investment Bank
• Strong knowledge of risk, controls, and regulatory reporting
• Experience delivering governance and oversight across business and risk disciplines
• Analytical thinker with ability to identify key drivers & proven track record of delivery
• Self-starter with ability to manage workload and deliverables
• Well organized with ability to prioritize multiple tasks as well as proficiency in Excel and ability to clearly storyboard using PowerPoint and Dashboards
• Direct experience in Payments
• Excellent interpersonal skills and ability to partner with external groups
• Clear and confident communication across the organization as well as energetic, self-motivated, and effective under pressure
• Graduation in any degree

 

Preferred Qualifications, Capabilities, and Skills

• Knowledge of user tools such as JIRA, Lucid, Monday.com, and Alteryx/Tableau
• Experience finding Artificial Intelligence solutions to solve business problems

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Mid Level