Internal Communications Manager

Manager- Internal Communications

About Nayara Energy: Nayara Energy is a new-age downstream energy and petrochemicals company with a formidable presence spanning across the entire hydrocarbon value chain, from Refining to Retail. Nayara Energy operates in India for India driven by a relentless commitment to fuel the nation's energy aspirations. At the heart of our operations lies the Vadinar refinery, India's second-largest single-site refinery with a capacity of 20MMTPA.With over 6,300 Retail Outlets, we cater to the need for reliable and safe mobility across the length and breadth of the country. We have adopted a phase wise asset development strategy to enter the petrochemicals sector which will be a significant step in our crude to chemicals journey. Through sustainable development projects in Health and Nutrition, Education and Skill Development, and Sustainable Livelihoods, Nayara Energy enhances the quality of life in the communities it operates in. Delivering value for all our stakeholders is at the very core of our beliefs and we are committed to providing the energy that fuels the dreams of our employees, customers, partners and communities.

Job Purpose - The role will be responsible for managing internal communications Pan India.

Key Responsibilities:

1.    Internal Communication Strategy and Execution

•    Design and craft effective internal communications and campaigns
•    Manage end-to-end execution of large-scale events such as Town Halls, celebrations, and launches including Jashn, Diwali, CSR initiatives, and other employee engagement events.
•    Draft and design newsletters, emailers, documents, case studies, reports, posters, brochures, infographics, flyers, and merchandise for internal use
•    Influence and support executive leadership to engage teams around purpose, product launches, and innovation-driven campaigns and initiatives.
•    Provide creative, event, and asset development support across business verticals including Refinery, Marketing, EPS-IST, and Asset Development
•    Partner with functional and business teams to advise and guide effective corporate communications and advocacy, supporting cross-organizational initiatives such as Project Shakti, Compliance, HSE, and CSR campaign calendars.
•    Manage corporate announcements, change communications, and regular tactical and strategic messaging.
•    Collaborate with CEO, CMO, CFO, and MC members to drive innovative communication and engagement campaigns aligned with leadership agendas (e.g., Marketing Matters, CFO Women Financial Advisory Sessions, Women’s Day events)
•    Own and manage internal communication channels to ensure cross-organizational visibility, awareness, and education.
•    Launch periodic initiatives to foster a unified culture through employee volunteering, publications, events, and campaigns under the “One Team One Nayara” theme.
•    Act as brand custodian by guiding vendors and internal teams to ensure on-brand development of internal communications across functions (Admin, L&D, HSEF, Compliance, etc.)

2.    Employer Branding Strategy

•    Collaborate with HR, Marketing, and leadership teams to define and communicate the organization’s Employee Value Proposition (EVP)
•    Support employer branding campaigns in close coordination with the external communication team
•    Lead development of employee merchandise to enhance brand visibility and foster pride in Brand Nayara
•    Oversee creation of high-quality brand assets including photoshoots, employee videos, and event coverage

3.    Employee Experience and Brand Advocacy

•    Foster a positive employee experience by implementing communications and initiatives that promote engagement and pride in the organization’s ethos.
•    Develop strategies to amplify employee stories and experiences internally and externally via social media and other platforms.
•    Collaborate with cross-functional teams to drive employee recognition programs, surveys, and feedback mechanisms.

4.    Internal Brand Analytics and Reporting

•    Utilize analytics tools to measure the impact and effectiveness of internal communication initiatives and apply data-driven enhancements.
•    Generate regular reports and insights for leadership on communication performance.
•    Stay informed on industry trends, best practices, and emerging technologies in internal communications.

5.    Vendor Management and Governance

•    Coordinate with internal departments for procurement, payments, and related processes for all internal communication vendor requirements.
•    Expand and manage a high-quality vendor ecosystem across creative, video, event, merchandise, publishing, and production domains.
•    Ensure compliance with procurement, approval, and billing processes as per DOA; manage end-to-end vendor relationships and resolve conflicts effectively.

Knowledge

1.    Educational Qualifications & Certifications: 
•      MBA/Masters in Event Management / Digital Marketing/ social media
2.    Experience:
•      At least 8-12 years in communications

Skills

1.    Functional Skills: 
•     Strong interpersonal skills 
•     Problem solving orientation. 
•     Ability to think conceptually and creatively. 
•     Ability to develop and execute internal communication strategies, across organisational requirements. 
•     Ability to work in team as well as independently. 
•     Strong Ethical framework across interactions and relationships

2.    Behavioural Skills: 
•     Compliance mindset.
•     Ability to prioritize and problem-solve. 
•     Ability to handle multiple high priority deliverables at the same time. 
•     Influencing and negotiating skills
•     Both team player and ability to manage jobs independently

Experience Level

Entry Level