Senior Manager - AI Applications for Digital Commerce and Content

Principal, Commercial AI Applications

Relocation Assistance Offered Within Country
Job Number #173341 - Mumbai, Maharashtra, India

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Title: GIT : Principal, Commercial AI Applications 

Brief introduction - Role Summary/Purpose :

• As the Senior Manager for Agentic AI, Content, & Commerce, you will lead the "Digital Frontier" team within GIT APAC. You are responsible for the stable evolution of our regional Content and Commerce foundations while simultaneously running an AI Innovation Lab.

• You will act as the primary bridge between digital execution and business strategy, managing a specialized team to build autonomous AI agents that redefine how our customers interact with our brands.

Responsibilities :

•  Agentic Strategy & Incubation: Lead a specialized "AI Squad" to build and scale autonomous agents for customer service, content creation, and commerce optimization.

• Rapid Prototyping: Implement a "Test & Learn" framework using sandbox environments to validate AI agents before regional deployment.

• Technical Visionary: Direct the selection of LLMs, RAG architectures, and orchestration layers (e.g., LangChain) to ensure agents are data-grounded and secure.

• Stakeholder Leadership: Partner with IT and business leaders  translating conceptualI "hype" into functional business pilots, building business cases for capability evolution.

• Content & Commerce Readiness: Enhance PIM/DAM architectures to ensure data is structured and "AI-ready" for seamless agent consumption.

• Systems Integration: Ensure cutting-edge AI agents integrate reliably with legacy regional commerce stacks without compromising performance.

• Performance Optimization: Oversee digital asset performance, ensuring regional sites are optimized for SEO and the emerging landscape of AEO/GEO (Generative Engine Optimization).

• Mentorship & Growth: Provide techno-functional coaching to engineers while building the long-term business case for expanded AI capabilities.

• Domain Mastery: Deep proficiency in multi-agent orchestration, tool-use by LLMs, and enterprise-grade commerce/content solutions.

Required  Qualifications :

• Experience: 12+ years in Digital/IT, with a minimum of 3 years leading high-stakes AI or Digital Transformation projects.

• Agentic AI Knowledge: Deep understanding of the shift from "Generative" to "Agentic" AI (autonomous task execution, tool-use by LLMs, and multi-agent orchestration).

• Stakeholder Mastery: Exceptional ability to manage "Core Team" dynamics, balancing aggressive business demands with technical feasibility.

• Content/Commerce Background: Prior experience building enterprise-grade Commerce capabilities, PIM, and/or DAM solutions 

• Leadership: Proven experience managing specialized digital talent (Engineers/Architects).

Preferred Qualifications :

• Strong understanding of digital marketing, eCommerce & commercial excellence concepts, 

• Act as a thought leader shaping the evolution of AI capabilities across the digital & commercial excellence practice 

• Ability to develop clear, compelling executive storylines, distilling complex analyses and AI outputs into concise recommendations for C-suite audience 

• Ability to operate in ambiguous fast evolving environment,  problem-solving, communication, and leadership skills

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

#LI-Hybrid

Experience Level

Senior Level