Product Delivery Associate - Payments Platform
JP Morgan Services India Pvt Ltd
Work from Office
Full Time
Min. 5 yearsJob Description
Product Delivery Associate
Contribute to improving product delivery outcomes by supporting execution, managing dependencies, and enhancing operational efficiency across product issue management workflows.
As a Product Delivery Associate – Product Issue Management within Commercial & Investment Bank's Payments Platforms, you will support the execution and optimization of product delivery processes, with a focus on issue management and release coordination. You will help manage dependencies, track delivery progress, and ensure alignment across stakeholders in a fast-paced, matrix environment.
This role requires strong organizational skills, attention to detail, and the ability to coordinate across teams to deliver consistent, high-quality outcomes.
Job Responsibilities
- Manage end-to-end endpoint rejects processes, including tracking, reporting, and coordination across stakeholders
- Support release management activities, ensuring alignment of timelines, dependencies, and deliverables
- Monitor delivery progress, identify risks and blockers, and escalate issues to ensure timely resolution
- Coordinate change management activities across functional partners, ensuring adherence to risk, controls, and regulatory requirements
- Partner with cross-functional teams to support delivery execution and improve operational efficiency
- Track and report key metrics related to issue management, rejects, and delivery outcomes
- Identify opportunities for process improvements and support implementation of efficiency initiatives
- Contribute to effective documentation and communication of processes, issues, and resolutions
Required Qualifications, Capabilities, and Skills
- 5+ years of experience in product delivery, operations, issue management, or a related domain
- Strong understanding of delivery processes and continuous improvement practices
- Experience supporting release management and deployment processes
- Strong communication skills, with ability to articulate complex issues and solutions clearly
- Strong organizational and time management skills, with attention to detail
- Analytical and problem-solving capability, with ability to interpret data and identify trends
- Ability to coordinate across stakeholders in a matrix environment
Preferred Qualifications, Capabilities, and Skills
- Knowledge of Merchant Services and payments domain
- Familiarity with product development lifecycle and Agile delivery practices
- Experience in payments, issue management, or a related domain preferred
- Understanding of payment fees, billing, or reconciliation processes
- Basic proficiency in SQL; familiarity with tools such as Stratus or Python is a plus
- Strong collaboration and communication skills
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Experience Level
Mid LevelJob role
Job requirements
About company
Similar jobs you can apply for
Retail / Counter Sales
Inventory Executive
BRG HR ServicesWork from OfficeFull TimeMin. 3 years
Basic EnglishInventory Executive
BRG HR ServicesWork from OfficeFull TimeMin. 3 yearsBasic EnglishPicker / Packer
TeamHRWork from OfficeFull TimeFreshers onlyBasic English
Picker / Packer
Tm Hr Management Services
Field JobFull TimeMin. 6 monthsBasic EnglishPicker / Packer
TeamHRWork from OfficeFull TimeFreshers onlyBasic EnglishLoader/Unloader
Swiggy InstamartWork from OfficeFull Time
Night ShiftAny experienceBasic EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai/Bombay at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Mumbai/Bombay . Through apna, you can find jobs in 64 cities across India. Join NOW!