Product Manager - Digital Payments and Design

Product Manager - Payments Digital & Design

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Access  Digital & Design team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
The Access® Digital & Design team has global responsibility for product management and sales support, an award-winning client facing cash management platform.  Our digital solutions enable clients to connect and transact around the globe leveraging Online & Mobile, File Transmission, Integration and/or API options. 

Job responsibilities

• Own the client’s end-to-end global online transaction initiation experience   
• Interact with technology & business to better understand needs and identify opportunities for best in class solutions 
• Lead product strategy, roadmap and feature sets with input from regional and line of business teams   
• Lead feature delivery, partnering with technology, operations, service, risk, compliance and legal teams
• Manage aspects of the Product Development Lifecycle using an Agile methodology
• Collaborate with implementation, support, sales and marketing to rollout features globally
• Drive operational and client issues, to resolution, including client escalations where applicable.

• Demonstrate superior judgment to mitigate risk; foster an environment where risk/control issues are escalated and creative solutions are identified

   

   

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Knowledge of cash management, particularly global transaction initiation across all pay methods and related clearing rules (NACHA, SWIFT, ISO, etc.)
• Successful track record of leading large-scale initiatives in a matrix environment
• Software development lifecycle with a strong experience in agile
• Highly collaborative, team focused working style

• Strong interpersonal skills and ability to work across disciplines

   

   

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Mid Level