How much salary can I expect as a Customer Service Representative in CommScope Solutions India Pvt Ltd in Mumbai/Bombay?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for Customer Service Representative in CommScope Solutions India Pvt Ltd in Mumbai/Bombay?

The candidate should have completed the required education and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai/Bombay at apna.

Are there any charges or deposits required while applying for the role or while joining?

No work-related deposit needs to be made during your employment with the company.

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Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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Customer Service Representative

CommScope Solutions India Pvt Ltd

Customer Service Representative

CommScope Solutions India Pvt Ltd

Mumbai/Bombay

Not disclosed

Work from Office

Full Time

Min. 3 years

Job Description

Representative, Customer Service

As a Customer Service Representative (CSR) the candidate will be responsible for cultivating customer relationships for current as well as potential customers by utilizing excellent and in-depth knowledge of CommScope products, capabilities, and Customer Relationship Management (CRM) process and procedures. The CSR will be accountable for a full spectrum of customer service activities involved in the Quote to Cash process (up to and including the time the order ships, invoices or after handover). This may include, but is not limited to, generating quotations and price response, order processing, tracking, finding and proposing alternative products where necessary.

It is essential for the applicant to respond to all customer enquiries in a timely, accurate and clear manner. Teamwork is key to success and entails develop and maintaining constructive and cooperative working relationships with customers, colleagues, planning, logistics, technical team and sales.

Required Qualifications for Consideration:

Graduate with preferably 3+ years of relevant experience
Experience in Order processing/Order management.
SAP (SD) module.

You have excite us if you have:

It is advantageous for the successful candidate to hold professional Business Administration qualifications or equivalent and possess the following:

Solid Customer Service and/or Order Fulfillment experience
Results focused with the ability to build trust and respect
Strong customer focus
Highly energized and self-motivated
Excellent English communication skills (spoken and written) and with good telephone etiquette
A pleasant personality with a passion for service excellence.
A strong team player who can adapt to fast paced and dynamic environment.
Strong time management skills
Strong ability to plan and organise with excellent attention to detail
Intermediate skills and experience in the use of MS Office
Knowledge and experience with SAP preferred