Senior Group Manager - IT Asset Management

Senior Group Manager - EIT

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

• Be an experienced escalation point for our IT Service desk team for all ITAM incidents ,tasks and requests.• Enforce policies for software procurement, deployment, and retirement. Implement tools and systems for effective asset tracking and reporting.• Audit Response – Manage third party audits and/or internal audits by leading data analysis, articulating actions for risk mitigation, and sharing audit results.Understand and up to date with technology concepts related to software licensing including – SaaS, Cloud, Hardware platform, workstation and server etc.• Opex and Capex budget forecast • Communication and Collaboration: Foster strong communication and collaboration with internal stakeholders, including IT teams, procurement, legal, and business units. Provide guidance and support regarding software asset management best practices.• Provide integration solutions for enterprise systems using different middleware platforms • Hold sessions with end users and/or functional consultants to gather business requirements for technical design

Qualifications

Graduate/Bachelor

Experience Level

Senior Level