Senior Manager - Business Development and Client Excellence Leadership in Financial Services

Senior Manager - Markets - FS - CBS - C&I - BD & CE Leadership - Mumbai

Requisition Id: 1709148

 

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Senior Manager-FS-Markets-CBS - C&I - BD & CE Leadership - Mumbai

FS :

Finance fuels our lives. Banking, Insurance and Wealth management, create the foundations for growth, prosperity and peace of mind. No other Industry touches so many people or shapes so many lives. 

Amid sweeping regulatory change, today’s financial services institutions are focusing on digital transformation, convergence and disruption from an array of nontraditional competitors — all while meeting greater demands for trust and transparency.

To address this delicate balance of issues, our competent team of business strategists, technologists and industry leaders bring fresh thinking and sector knowledge across banking and capital markets, insurance, and wealth and asset management. The results are seamless collaboration, innovative problem solving, breakthrough performance gains and sustainable value creation.

We recruit, train and nurture a diverse set of people who dedicate their minds to building the future of financial services. Together, we explore new perspectives with innovative and entrepreneurial thinking to deliver exceptional client service and ensure that what we do today, counts for tomorrow.

CBS - C&I - BD & CE Leadership :

Our Markets team focuses on providing account teams with the support they need to help drive revenue growth. Our "account-centric" approach to serving clients starts with understanding their business and providing tools and enablers to provide  consistency on how we identify and align our services and solutions to our clients' most pressing issues. We deliver services through one or more of our four global service lines: Assurance, Consulting, Strategy and Transactions and Tax. Our Markets team comprises of Business Development and Brand Media & Communication (BMC).

By adopting EY methodologies, executing on guidance, and leveraging tools and strategic programs, we bring the necessary rigor to our engagements. And by accessing our latest EY insights, solutions and client conversation tools, we have more meaningful conversations with our clients to help shape their thinking and generate additional value creation.

Your key responsibilities

Technical Excellence

 

• The Position: Client & Industries (Strategic Business Unit of EY India) Role: Client Excellence, Sales & Business Development for: Business Development Director for strategic accounts in India. The BD professional shall be responsible for sales of consulting services & Technology solutions across the entire business and competencies of EY in India. 1. Consulting (Management consulting, strategy consulting, Business & Growth Strategy, Risk Consulting, Technology Advisory & Technology implementations like GenAI, Digital, Analytics, Data warehouse, Cyber, Martch, CRM, etc.), 2. Mergers & Acquisition (Buyside & Sell side Advisory, valuations, fairness opinion, due diligence, post-merger integration) 3. Tax (tax advisory, compliances, litigation, direct & indirect tax) 4. Assurance Services (Fraud investigation & dispute services) (Designation as per internal HR structure fitment) Company: Ernst & Young LLP Reporting to: Nilesh Patil (India BD Leader for financial services) Position Summary:
• This role is to drive results for the account team and the firm. The BD professional conducts rigorous account planning and management and works with an account team to drive relationships across the client’s organization to ensure client satisfaction. This includes leveraging the Firm’s key initiatives and cross-functional services for new business opportunities within the account.
• The Business Development professional will be accountable for revenue growth, higher win rates, market share enhancement, client satisfaction and quality assurance procedures for the account. S/he will lead the entire pursuit and proposal process on their account. In the process, s/he will actively contribute to enhance the brand of the ‘Business Development Community’ and E&Y in India. Preferred experience profile of candidates Role: 15 years+ of BD / sales experience, selling consulting services or application implementation services. Selling to target accounts in India in last 3 to 5 year thus having strong active CXO level relationships Companies worked for:
• Big 4 consulting firms,
• Global Systems Integrators,
• Indian Systems Integrators Key Relationships: CEO/ CSO/ CTO/ CDO/ CSO and Business Head The following profiles are NOT considered as suitable candidates 1. Candidates with infrastructure-related product sales experience e.g. hardware, servers, storage, networking, security, etc. 2. Candidates who have sold software products only without any related implementation experience 3. Candidates switch jobs frequently. We expect candidate should have spent 5 years stint on his entire experience. Specific Responsibilities: Business Development Professional’s key responsibilities are as follows:
• Responsible for business development/pursuit process and will be a lead in formulating and executing the account strategies.
• Create client specific solutions to meet specific business needs by integrating cross BU/Service Line solution offerings of E&Y.
• Work with business operations team to oversee the development of proposals and direct the account coordinators on their assigned accounts
• Works with the Global Client Service Partner and participate throughout the Client and Engagement life cycle.
• Conduct the following client facing activities: o Initiate, build and sustain client relationships o Negotiate and participate in pricing strategy o Resolve concerns and ensure client satisfaction
• Oversee delivery and continued relationships with clients. Drive projects with clients while managing the budget, timelines and quality of end deliverables.
• Anticipate clients’ needs well beyond current engagements, adding value to the clients’ long-term business. Conduct issue-based sales.
• Provide clients with advice on effective cost management and rationalize application portfolios. Act as a critical sounding board for clients on making investment decisions
• Manage and collaborate with the internal partners and the business heads to ensure high level of customer satisfaction.
• Build strong global and cross border relationships. Identify opportunities and encourage sector teams to understand and achieve business goals.
• Leadership experience in managing, monitoring and motivating sales teams. Build high performance teams.

 

Skills and attributes

To qualify for the role you must have
Qualification

• Graduate/PG

Experience

• 10+ years

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now

Experience Level

Senior Level