Service Delivery Manager
Kotak Mahindra Bank Limited
Work from Office
Full Time
Any experienceJob Description
Service Delivery Officer-BRANCH BANKING-Branch Banking
OB ROLE : • Handling personalized service requests of customers. • Generation of timely business MIS. • Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. • Coordination with CPC/RPC/Investment desks for acco
Description for Internal CandidatesJOB ROLE :
· Handling personalized service requests of customers.
· Generation of timely business MIS.
· Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
· Coordination with CPC/RPC/Investment desks for account opening of customers.
· Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
· Developing and maintaining banking relationships with a select group of high net worth customers
· Excellent communication skills with customer service orientation
· Courteous and polite.
· Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
Same Posting Description for Internal and External Candidates
Experience Level
Senior LevelJob role
Job requirements
About company
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The candidate should have completed the required education and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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