Techno Functional Analyst - Internal Control in Consumer Banking
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 2 yearsJob Description
Techno Functional Analyst-HO & SUPPORT-Internal Control
Role: Consumer Bank – General Management
- Understand Fraud Risk Management, the types of controls RCU manages to mitigate fraud risk, and the various teams involved in this objective
- Understand the external entities involved and the kinds of advisories sent to Banks to contain fraud
- Identify gaps in processes, timeliness of inter-team functioning and recommend solutions for efficient management
- Liaise with relevant stakeholders to understand the products being monitored
- Collaborating with cross functional teams to drive improvements, identified as part of the root cause analysis framework
- Drive process improvements across assigned branch operations.
- Identify customer pain points and suggest simplification of processes, forms, and policies.
- Identify and implement automation opportunities for manual processes.
- Analyse delays in customer request closures and recommend changes to reduce complaints and improve TAT.
- Lead strategic initiatives focused on complaints, NPS, and TAT to derive actionable insights.
Essential Skills & Competencies:
- Strong customer orientation.
- Analytical and problem-solving capabilities.
- Project management expertise.
- Result-driven mindset.
Experience Level
Entry LevelJob role
Job requirements
About company
Similar jobs you can apply for
Delivery Person
Delivery Partner
Zepto
Field Job
Part TimeFull TimeAny experience
No English Required
Arc Welder
KBM Engineering Consultancy and Man Power Supply ServicesWork from OfficeFull TimeMin. 3 yearsNo English RequiredDelivery Partner
ZomatoField JobPart TimeFull TimeAny experienceNo English RequiredAccount Development Executive
Quess Corp LimitedField JobFull TimeAny experienceBasic EnglishAccountant Cum Office Assistant
Ploutus PharmaWork from OfficeFull TimeMin. 1 yearBasic English
Housekeeping Boy
Crystal FacilityWork from OfficeFull TimeAny experienceNo English RequiredYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai/Bombay at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Mumbai/Bombay . Through apna, you can find jobs in 64 cities across India. Join NOW!