Trade Services Associate

• Primary point of contact for addressing and resolving all client queries, ensuring prompt responses and escalation to key stakeholders
• Trade reconciliations and coordinating with global trading and middle office teams ensuring successful trade capture and to clear trade booking exceptions 
• Price reconciliation to identify and rectify price exceptions.  Reconciliation of BBG published levels
• Verification of pricing and reference data prior to distribution of daily reports to high priority clients
• Corporate action event reconciliation: ensuring all event instructions are accurately and swiftly booked 
• Dividend reconciliation and management; ensuring div details are correct and accurately captured in client reporting
• Responsible for set-up, amend and termination of Indices based on request from stakeholders 
• Monitor Publications and perform various reconciliations (Primary, Secondary, Tertiary, Quaternary etc.) to ensure levels are correct and send MIS daily
• Proactively seek opportunities to automate manual processes wherever feasible
• Mailbox Management. Responding to various stakeholders in a timely manner
• Ongoing project management across multiple streams (infrastructure, regulations, controls etc ) 

• Knowledge of financial products such as Equities, Derivatives, Fixed income, Options, Futures
• Good excel, word and powerpoint knowledge
• Ability to work effectively with cross functional teams
• Strong communication skills
• Ability to analyse processes and suggest process improvements to drive efficiencies
• Strong numeric, analytical and problem-solving skills

• Experience in automation tools such as Alteryx, Tableau is preferrable
• Previous trade support/control function experience would be preferable

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.