Quality Kiosk Software Llp

Application Support Engineer

Quality Kiosk Software Llp
Mumbai/Bombay
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years

Job Description

Trainee Application Support Engineer

Skill

Application Support

Job Description

Act as the first point of contact for LOS?related issuesLog, track, and resolve tickets within defined SLAsAssist users with basic LOS functionality, access, and data issuesMonitor system performance and escalate issues to L2/L3 supportMaintain incident documentation and follow ITIL processesBasic understanding of LOS and loan lifecycleExperience with ticketing tools (ServiceNow/Freshdesk/JIRA)Good communication and problem?solving skills

Job role

Work location
Work locationMumbai
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Support
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years

About company

Name
NameQuality Kiosk Software Llp
Job posted by Quality Kiosk Software Llp

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