Application Support Engineer
Quality Kiosk Software LlpMumbai/Bombay
Not disclosed
Job Description
Trainee Application Support Engineer
Skill
Application SupportJob Description
Act as the first point of contact for LOS?related issuesLog, track, and resolve tickets within defined SLAsAssist users with basic LOS functionality, access, and data issuesMonitor system performance and escalate issues to L2/L3 supportMaintain incident documentation and follow ITIL processesBasic understanding of LOS and loan lifecycleExperience with ticketing tools (ServiceNow/Freshdesk/JIRA)Good communication and problem?solving skillsJob role
Work locationMumbai
DepartmentIT & Information Security
Role / CategoryIT Support
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 2 years
About company
NameQuality Kiosk Software Llp
Job posted by Quality Kiosk Software Llp
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