Transaction Processing Specialist - Commercial & Investment Banking Operations

Transaction Processing Specialist

Join a high-performing operations team that powers Commercial & Investment Banking by executing complex transactions with precision. In this role, you will resolve exceptions, manage client inquiries, and provide subject matter expertise to strengthen client outcomes. Bring a control mindset and a passion for improvement to help streamline processes and enhance regulatory reporting.

Job Summary
As a Transaction Processing Specialist in Market Operations as a part of Commercial & Investment Banking, you ensure end-to-end transaction management is completed on time with thorough exception resolution and client inquiry handling. You provide subject matter expertise to clients while supporting daily regulatory reporting and remediation activities. You contribute to continuous process improvement and automation to elevate efficiency, controls, and client experience.

Job Responsibilities

• Execute assigned tasks accurately and on schedule
• Lead process improvement and automation initiatives across workflows
• Manage responsibilities independently with minimal supervision
• Maintain a strong control mindset and proactively identify risk and issues
• Resolve client inquiries and exceptions with clear, timely communication
• Coordinate regulatory reporting tasks and support remediation activities
• Document processes and controls to ensure audit readiness and consistency
• Collaborate across Market Operations and partner teams to remove obstacles
• Analyze transaction flows to reduce breaks and enhance data integrity
• Escalate high-impact issues with context, root cause, and remediation plans
• Continuously refine procedures to improve efficiency and client outcomes

 

Required Qualifications, Capabilities, and Skills

• Demonstrate understanding of financial services industry, products, and processes
• Apply strong analytical skills with clear communication and presentation abilities
• Show ownership and responsibility to drive tasks to completion
• Focus on clients and sustain high standards of customer care practices
• Drive results through teamwork, influence, and effective interactions
• Utilize strong computer skills in MS Excel, Word, PowerPoint, and Outlook
• Hold a Bachelor’s degree

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Senior Level