Program and Project Management Lead

Program/Project Management Lead

Project Role : Program/Project Management Lead
Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.
Must have skills : Program Project Management
Good to have skills : Program Control Services
Minimum 18 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
The Delivery Unit Lead is responsible for managing and overseeing the delivery of multiple IT programs and projects across a portfolio of clients/accounts. This role ensures high-quality, on-time, and within-budget delivery, while also driving client satisfaction, operational efficiency, team development, and revenue/margin growth. The DU Lead acts as a senior point of escalation and ensures alignment of delivery with business objectives. Tenured Supply chain project execution experience

Roles & Responsibilities:
- Strategic Delivery Leadership
Own the delivery of large-scale, complex transformation programs across the portfolio.
Translate client objectives into scalable, outcome-driven delivery models.
Ensure delivery predictability, quality, and compliance with enterprise standards.
- Client Partnership & Value Creation
Serve as a senior point of contact for CXO stakeholders, building trust through transparency and reliability.
Proactively identify and address delivery challenges while uncovering growth opportunities.
Drive measurable business outcomes and continuous improvement for clients.
- P&L and Operational Ownership
Own delivery unit financials, ensuring revenue targets, margins, and cost structures are met.
Optimize resource utilization, forecasting, and pricing strategies to enhance profitability.
Manage commercial constructs, including contracts, SLAs, and change requests.
- Talent and Leadership Development
Lead a high-performing team of delivery managers, architects, and domain experts.
Foster a culture of accountability, collaboration, and innovation.
Champion talent development, succession planning, and capability building.
- Growth Enablement & Transformation
Collaborate with account and industry teams to shape and win new business opportunities.
Drive digital and automation initiatives to enhance delivery efficiency and client value.
Partner with COEs and innovation teams to embed best-in-class practices and emerging technologies.
- Leadership Competencies:
Client Centricity: Trusted advisor with deep understanding of client business models.
Financial Acumen: Proven experience managing multimillion-dollar portfolios and driving profitability.
Execution Excellence: Strong track record of delivery assurance in high-complexity environments.
Influence & Communication: Executive presence with the ability to influence stakeholders at all levels.
Strategic Agility: Ability to pivot quickly and align delivery execution with evolving client priorities.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Program Project Management.
- Good To Have Skills: Experience with Program Control Services.
- Strong ability to manage project timelines and deliverables effectively.
- Excellent communication skills to liaise with stakeholders at all levels.
- Proficient in risk management and mitigation strategies.
- Ability to analyze project performance and implement improvements.

Additional Information:
- Bachelor s degree in Engineering / Technology MBA or Executive Leadership Program preferred
- Certifications in PMP, ITIL, SAFe, or similar frameworks
- Experience across platforms in Supply Chain technologies
- Experience delivering projects in Retail, Manufacturing , Cloud environments