Relationship Officer - Business Development and Client Relationship Management
Muthoot Fincorp LimitedJob Description
Senior Relationship Officer
Relationship Officer
Role Profile
Role Title: Relationship Officer
Designation: Relationship Officer
Function: SULB/ Business
Administrative Reporting: Branch Business Manager
Functional Reporting: Branch Business Manager
Dec 2024
Job Purpose:
- The primary responsibility of the Relationship Officer is to source business from the open market and connectors to achieve business targets as per the organizational goal.
ROLE SPECIFICATION
Role Title | Relationship Officer |
Employee Interviewed |
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Reports To | Branch Business Manager |
Company | Muthoot FinCorp Limited |
Function/Department | Secured & Unsecured Lending Business |
Written By | Johnson & Parthasarthi |
Approved By (Jobholder) |
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Approved By (Immediate Superior) |
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Date (Written On) | 11th Dec’24 |
ROLE SUMMARY
Relationship officer is to source business from the open market and connectors to achieve business targets as per the organizational goal. Relationship Officer will be responsible for maintaining quality portfolios across all the processing centers. RO needs to follow all necessary regulatory requirements and compliance.
ORGANIZATIONAL CHART
KEY RESPONSIBILITIES
Business Development | Drive business growth by identifying new business opportunities, developing relationships with key stakeholders. |
He needs to source and empanel new connectors on every month | |
To find new micro markets and empanel good quality referral partners to scale up Micro LAP business. | |
Work in the Area assigned by the Branch Business Manager and generate leads | |
Cold Calling to the potential customer base to generate business | |
Daily Sales Calls as per the Plan submitted to BBM | |
To find, nurture and develop excellent relationships with the Referral Partners and Connectors |
KEY CHALLENGES
- Technology
KEY DECISIONS TAKEN
NIL
KEY INTERACTIONS
Internal Stakeholders | External Stakeholders |
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KEY ROLE DIMENSIONS
Geographical Coverage- No of Direct Reportees- Total Team Size - Portfolio - | 50 to 100 KM Nill Nill
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KEY SKILLS & BEHAVIOURAL ATTRIBUTES
- Good communication, including local language and interpersonal skills.
- Good understanding of the local geographical market.
- Knowledge of business mortgage loans, products, processes, and regulations
- Knowledge upgrading on latest regulatory norms.
- Good in collaboration with internal & external partners.
EDUCATION / EXPERIENCE
Minimum Qualification: Any Graduate/Non Graduate
Nature of Experience: 6 months to 1+ Years experience in similar industry.
Job role
Job requirements
About company
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Muthoot Fincorp LimitedYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
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