Quality Supervisor

1)    Quality Management System (QMS):

• Develop, implement, and maintain QMS policies and procedures.
• Ensure compliance with ISO/ IATF/ Customer standards and regulatory requirements.
• Drive continuous improvement initiatives across departments.

2)    Process Audits:

• Plan and conduct regular process audits to verify adherence to SOPs and QMS requirements.
• Identify gaps, recommend corrective actions, and monitor implementation.

3)    Product Audits:

• Conduct product audits to ensure compliance with specifications, standards, and customer requirements.
• Collaborate with production and quality teams to resolve non-conformities.

4)    Customer Audits:

• Coordinate and support customer audits, ensuring readiness and compliance with customer-specific requirements.
• Work as the primary point of contact during customer audits and manage audit responses.
• Implement corrective actions based on customer audit findings.

5)    Third-Party Audits:

• Prepare and facilitate third-party audits (ISO/ IATF, regulatory, certification bodies).
• Ensure documentation and processes are audit-ready at all times.
• Track and close audit observations effectively.

6)     ERP System Integration:

• Map and integrate quality processes into ERP modules.
• Generate ERP-based reports for audit findings, production, product quality, and process performance.
• Train users on ERP quality functionalities and ensure effective utilization.

7)    Documentation & Compliance:

• Maintain audit records, inspection reports, and certifications.
• Prepare dashboards and reports for management review.
• Ensure compliance with statutory and regulatory requirements.

8)     Cross-functional Collaboration:

• Work with production, supply chain, and Customer & Vendor teams to resolve quality issues.
• Support supplier audits and evaluations through ERP-enabled workflows.
• Facilitate communication to uphold quality standards across departments.

9)    Continuous Improvement:

• Identify opportunities for process optimization and rejection reduction & waste reduction.
• Implement Lean, Six Sigma, or Kaizen methodologies to improve efficiency.
• Monitor KPIs such as audit closure rate, defect reduction, and ERP compliance score.
• Promote a culture of quality and continuous improvement across the organization.