Customer Care Executive
Hansa Direct Private Limited
Customer Care Executive
Hansa Direct Private Limited
CBD Belapur East, Mumbai
₹10,000 - ₹20,000 monthly
Fixed
₹10000 - ₹20000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
6 applicants
Job Description
Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
Job role
Work location
501/ A Wing, Thane - Belapur Rd, Gavate Wadi, MIDC, Airoli, Navi Mumbai, Maharashtra 400708, India Central Business District Belapur, Navi Mumbai
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
10th or Below 10th
Skills
Good Communication Skills
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Kannada, Bengali, Telugu, Tamil, Gujarati, Oriya, Malayalam
Age limit
18 - 44 years
Gender
Any gender
About company
Name
Hansa Direct Private Limited
Address
501/ A Wing, Thane - Belapur Rd, Gavate Wadi, MIDC, Airoli, Navi Mumbai, Maharashtra 400708, India Central Business District Belapur, Navi Mumbai
Job posted by Hansa Direct Private Limited
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