Customer Support Executive

Job Description:

We are seeking energetic and dynamic individuals to join our Operations team. As an Executive, you will be responsible for reaching out to potential customers, introducing our products/services, and generating leads. This role requires good communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Responsibilities:

Conduct inbound and outbound calls to potential customers from provided leads.

Introduce and explain our products/services to prospects.

Gather and document customer information accurately.

Answer incoming calls from customers and address their inquiries.

Achieve daily/weekly/monthly targets for lead generation and sales.

Maintain a high level of professionalism and customer service.

Eligibility Criteria:

Age group between 18- Below 32 years

Excellent verbal communication skills.

Strong interpersonal and persuasive skills.

Previous experience in telemarketing or customer service is a plus.

Ability to work independently and as part of a team.

Basic computer skills

Goal-oriented and self-motivated.

Qualifications:

HSC Fresher

Graduation - Fresher

Proven experience in telemarketing or a related field is advantageous.

Additional Information:

6 working with a Rotational week off.

Fresher Candidate can also apply

No night shifts

Working days:- 6 days (Rotational week off)

Shift time 8 am - 8 pm (Any 9 hours)

Candidate profile details:

OK with Inbound & Outbound calling (6 hrs. calling compulsory),

Should be flexible for any profile and have above average communication skills

Should not have any employment gap /graduate fresher's can be considered.

Undergraduate with at least 6 months of experience is ok.

We do not provide any incentives