Manager

1. Team Management

• Supervise recruiters, client coordinators, receptionist, HR, and administrative staff.
• Allocate daily work.
• Conduct morning meetings.
• Monitor employee productivity.
• Train new employees.
• Resolve internal issues professionally.
• Conduct regular performance reviews.

2. Office Administration

• Ensure smooth day-to-day office operations.
• Monitor attendance.
• Ensure office discipline.
• Verify leave approvals.
• Supervise housekeeping and office maintenance.
• Ensure office equipment is functioning properly.

3. Reporting

Prepare and submit reports including:

• Daily Recruitment Report
• Client Requirement Status
• Interview Status Report
• Mobilization Report
• Pending Documentation Report
• Weekly Performance Report
• Monthly Business Report

4. Authority

The Manager is authorized to:

• Allocate work among employees.
• Approve routine leave (within company policy).
• Conduct interviews for internal staff.
• Escalate disciplinary matters to Directors.
• Coordinate directly with clients regarding operational matters.

5. Skills Required

• Leadership and team management
• Overseas recruitment knowledge
• Excellent communication skills
• Client relationship management
• Problem-solving and decision-making
• Negotiation skills
• Time management
• Microsoft Excel, Word, Outlook, and recruitment software
• Report preparation and data analysis

Reporting Structure

• Reports To: Director / Managing Director
• Supervises: Recruitment Team, Client Coordinators, HR Executive, Receptionist, Administrative Staff, and Office Support Staff