Pest Control Technician

Pest Control Technician

About Us

Founded in 1997, Ultra Pest Control has provided pest control services in Mumbai, Thane, and Navi

Mumbai for more than 28 years and is a leader in the industry, specializing in protection against common

pests, including cockroaches, termites, rodents, and insects. We aim to give simple, honest, and more

personalized services and solutions to our clients. Armed with a fleet of over 100 expertly trained pest

professionals, we attribute our success to the longstanding tradition of excellence in providing effective

pest control services for the home or business.

For more details:

https://ultrapestcontrol.com

Job description

About the Role:

• The Technician is responsible to formulate and carry out a concise and successful treatment against

PEST in a specified area, making use of the full range of techniques and preparations available

• The person will report to the Branch Manager / Operations Manager. The incumbent will have to work as

part of a multi-functional team and this involves collaboration with the internal team and external

stakeholders.

Job Responsibilities:

• Ensure the safety of self and others including machines, equipment, etc. at the office, at the customer’s

place or anywhere as the case may be.

• Ensure customer satisfaction by way of providing quality services, good behaviour or any other means.

• Adhere to the grooming code and use proper uniforms as per company policy.

• Check your schedule for the day at the commencement of work and attend the jobs as per the given

time schedule.

• Ensure proper record keeping by way of documentation or the new systems if any introduced by the

company.

• Ensure SCP is used for all jobs assigned. Select the correct preparation & add an accurate quantity of

preparation by selecting the appropriate UOM (Unit of measurement).

• Generate service leads at every possible opportunity.

• Keep your bag ready with the correct working equipment and chemical/material for the day’s job.

• Ensure proper behaviour, and discipline while on duty at the office, at the customer’s place or anywhere

as the case may be.

• Reporting at customers' premises on time in a presentable manner.

• Introduce yourself and present your identity card after greetings.

• Inspect the premises that are to be treated for the pest problems being faced by the customer.

• Ensure proper & optimum usage of chemicals issued, reduce wastage and avoid misuse of the same.

• Clean the premises if the service generates any residue like dust and spillages.

• Inform customers about Do’s and Don’ts about pest and pest prevention measures.

• Obtain a job completion signature from customers before leaving

• Record chemicals consumed for the respective service/job wise.

• Maintain (minor repairing) own equipment and ensure cleanliness of the same.

• Handle chemicals as per safety policy. Strictly adhere to the safety instructions wherever given.

• Help in BTL activity while on the job.

• Reporting any new developments/changes found in the market and any other related information on

Pest Management during regular or monthly operations meetings.

• Ensure carrying of Inspect-kit and use them at appropriate places.

• Do not take alcohol, prohibited drugs, pan, gutka etc. and do not smoke while on duty.

Key Result Areas:

• Ontime service execution

• Maintenance of material, chemicals & equipment

• Following Safety Processes

Competencies (Skills essential to the role):

• Positive Attitude

• Well Groomed

• Problem-solving

• Teamwork

• Time Management

• Flexibility & Adaptability

• Communication (Customer and internal Interactions) in local language and preferably basic English

Requirements

Educational Qualification / Other Requirement:

• Able to read the basic instructions and write the basic reports

• Able to handle the company applications on the devices

• Willingness to travel in the assigned area

• Should be ready to work in shifts as and when required by the branch.