Telecaller

Hallmark Automotive Pvt. Ltd.
Nerul, Navi Mumbai
₹18,000 - ₹23,000 monthly

Fixed

₹18,000 - ₹23,000

Earning Potential

₹23,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

7 applicants

7 applicants

Benefits include: PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

Core Responsibilities

  • Appointment Scheduling: Book and coordinate service appointments, sending periodic maintenance and pending service reminders to customers.
  • Customer Intake & Handling: Greet customers, understand their concerns, and assign them to the appropriate Service Advisor during busy morning hours.
  • Post-Service Follow-Ups (PSF): Contact customers post-servicing to gather feedback and determine the overall Customer Satisfaction Index (CSI).
  • Complaint Resolution: Document feedback, track customer grievances, and coordinate with the mechanical/service team to resolve issues promptly.
  • Data & CRM Management: Maintain accurate and up-to-date customer service histories and interaction logs using dealership CRM or DMS


Job role

Work location
Work locationHallmark Automotive Pvt Ltd, near Nerul Bridge, MIDC Industrial Area, Shiravane, Nerul, Navi Mumbai, Maharashtra, India
Department
DepartmentSales & BD
Role / Category
Role / CategoryTelesales
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
Skills
SkillsTelecalling - Customer Service, Communication
English level
English levelBasic English
Age limit
Age limit20 - 40 years
Gender
GenderFemale

About company

Name
NameHallmark Automotive Pvt. Ltd.
Address
AddressHallmark Automotive Pvt Ltd, near Nerul Bridge, MIDC Industrial Area, Shiravane, Nerul, Navi Mumbai, Maharashtra, India
Job posted by Hallmark Automotive Pvt. Ltd.

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You can expect a minimum salary of 18,000 INR and can go up to 23,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 26 Aug 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!