Back Office Executive

Job Title: Back Office Executive

Location: Office-based

Industry: Education / Admission & Counseling Services

Job Summary

We are looking for a responsible and detail-oriented Back Office Executive to handle calling of existing clients, student form filling, coordination with students and parents, and maintaining college tie-ups. The role requires good communication skills, basic computer knowledge, and the ability to manage multiple tasks efficiently.

Key Responsibilities

Call existing students and parents for follow-ups, updates, and information sharing

Assist students in online/offline form filling (admission, counseling, exams, etc.)

Provide regular updates regarding admissions, documents, deadlines, and college information

Maintain and update student records, data, and documents

Coordinate with parents and students to resolve queries and concerns

Support college tie-ups and maintain communication with college representatives

Handle internal coordination with counselors and management

Prepare basic reports and maintain back-office documentation

Required Skills & Qualifications

Minimum 12th pass / Graduate (any stream)

Good communication skills (Hindi required, basic English preferred)

Basic knowledge of MS Word, Excel, Email, and online forms

Polite, patient, and professional attitude

Ability to handle students and parents confidently

Prior experience in education/admission office will be an added advantage

Preferred Candidate Profile

Experience in calling, back office, or admission support

Familiar with counseling/admission procedures

Organized, disciplined, and able to work under deadlines

Working Hours

Full-time (Office hours as per company policy)

Salary & Benefits

Salary: As per experience & performance

Growth opportunity in education & admission industry