Branch Relationship Officer
Equitas Small Finance Ltd
Work from Office
Full Time
Min. 1 yearJob Description
Branch Relationship Officer - Used Car
| Home | ||||||
| Sales officer - USED CARS | ||||||
| SNO. | OBJECTIVE | WEIGHTAGE | KEY PERFORMANCE INDICATOR | Annexure | ||
| 1 | Deliver UC disbursemet as per productivity norms by managing SO productivity | 40% | Branch Sales Manager Productivity as defined | As per annexure 1 | ||
| 2 | Maintain branch profitability WIRR to be 17% and PF to be 1.1% | 20% | WIRR to be 17% & PF to be 1.1% | As per annexure 2 | ||
| 3 | PDD Collection Plan | 10% | Branch 60+DPD PDD should be with in 5% | As per annexure 3 | ||
| 4 | Manage and monitor the portfolio quality and follow up with ED cases for timely resolution | 10% | % of ED (12 months) | As per annexure 4 | ||
| 5 | Training Mandays | 5% | Average Mandays of Training per Team Member | As per annexure 5 | ||
| 6 | Process Orientation | 5% | Audit Score | As per annexure 6 | ||
| 7 | Team Management | 10% | % of Attrition & % of eligible employees earning incentive | As per annexure 7 | ||
| Annexure - 1 | ||||||
| Scoring method | 5 (Outstanding) | 4 (Excellent) | 3 (Very Good) | 2 (Good) | 1 (Adequate) | |
| Actual Disbursement Vs Objectives | >110% | 101 - 110% | 91 - 100% | 80 - 90% | <80% | |
| Annexure - 2 | ||||||
| Scoring method | 5 (Outstanding) | 4 (Excellent) | 3 (Very Good) | 2 (Good) | 1 (Adequate) | |
| % Achievement | >120% | 100% - 120% | 95% - 100% | 85% - 95% | <85% | |
| Annexure - 3 | ||||||
| Scoring method | 5 (Outstanding) | 4 (Excellent) | 3 (Very Good) | 2 (Good) | 1 (Adequate) | |
| % of ED (12 months) | <=1.0% | 1.1 - 2.0% | 2.1 - 3.0% | 3.1 - 4.0 % | > 4.0% | |
| Annexure - 4 | ||||||
| Scoring method | 5 (Outstanding) | 4 (Excellent) | 3 (Very Good) | 2 (Good) | 1 (Adequate) | |
| % Achievement | >120% | 100% - 120% | 95% - 100% | 85% - 95% | <85% | |
| Annexure - 5 | ||||||
| Scoring method | 5 (Outstanding) | 4 (Excellent) | 3 (Very Good) | 2 (Good) | 1 (Adequate) | |
| % Achievement | >120% | 100% - 120% | 95% - 100% | 85% - 95% | <85% | |
| Annexure-6 | ||||||
| Scoring method | 5 (Outstanding) | 4 (Excellent) | 3 (Very Good) | 2 (Good) | 1 (Adequate) | |
| Average Mandays of Training per Team Member | >=3 | 2.5-2.99 | 2-2.49 | 1-1.99 | <1 | |
| Annexure-7 | ||||||
| Scoring method | 5 (Outstanding) | 4 (Excellent) | 3 (Very Good) | 2 (Good) | 1 (Adequate) | |
| Audit Score | >95% | 91 - 95% | 81-90% | 71-80% | <71 | |
| Annexure-8 | ||||||
| Scoring method | 5 (Outstanding) | 4 (Excellent) | 3 (Very Good) | 2 (Good) | 1 (Adequate) | |
| Attrition % | <10% Annualized Attrition | 11% - 15% Annualized Attrition | 16% - 25% Annualized Attrition | 26% -35% Annualized Attrition | >35% Annualized Attrition | |
| % of eligible employees earning incentive | >75% of employees earned incentive | >50%-75% of employees earned incentive | 35%-49% of employees earned incentive | 20-34% of employees earned incentive | <20% of employees earned incentive | |
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