Front Office Executive

Job Summary:

We are hiring a smart and organized Front Desk & Admin Executive who can manage daily front office activities, coordinate with patients, make follow-up calls, and handle vendors and inventory. This is a multi-tasking role that requires excellent communication and organizational skills.

Key Responsibilities:

Welcome and assist patients, visitors, and clients at the reception

Handle appointment scheduling and maintain patient records

Make follow-up and lead calls for patient engagement or inquiries

Coordinate with doctors and staff for smooth patient flow

Manage daily administrative tasks and office operations

Communicate with vendors for supplies and maintain stock/inventory levels

Maintain cleanliness and order at the front desk and waiting area

Handle basic billing or payment follow-up (if required)

Record all activities in Excel or software provided

Requirements:

Graduate or equivalent (any stream)

Good verbal and written communication skills (English, Hindi, or local language)

Basic computer knowledge – MS Excel, Word, email, WhatsApp Web

Friendly, polite, and professional behavior

Ability to multitask and stay organized under pressure

Preferred Skills:

Experience in a clinic, hospital, diagnostic center, or wellness setup

Familiarity with CRM or medical software (optional)

Knowledge of inventory tracking and vendor communication

Ability to handle confidential patient information sensitively