Inca Infotech Technologies .Pvt Ltd

Help Desk Executive

Inca Infotech Technologies .Pvt Ltd
Chhatarpur, New Delhi
₹10,000 - ₹16,000 monthly

Fixed

₹10,000 - ₹16,000

Earning Potential

₹16,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

1 applicants

1 applicants

Job Description

Helpdesk Executive

 

Job Description:

We are looking for a Helpdesk Executive who will be responsible for handling client queries, managing engineer coordination, and ensuring smooth communication between teams.

Eligibility Criteria:

  • Graduate in any stream
  • Computer Diploma (preferred)

Key Responsibilities:

  • Handle client complaints and provide proper assistance
  • Manage Complaint distribution to field engineers
  • Track and manage engineer movement and task updates
  • Coordinate with internal teams for issue resolution
  • Maintain records, reports, and documentation
  • Draft emails, letters, and basic communication

Required Skills:

  • Basic knowledge of MS Word & Excel
  • Good communication skills (Basic English)
  • Client handling ability
  • Basic email & Letter writing skills
  • Coordination & multitasking ability

 

Job role

Work location
Work locationInca Infotech Technologies Pvt Ltd, 100 Feet Road, D-Block, Pocket D, Dr Ambedkar Colony, Chhatarpur, New Delhi, Delhi, India
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Support
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
EducationDiploma
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NameInca Infotech Technologies .Pvt Ltd
Address
AddressInca Infotech Technologies Pvt Ltd, 100 Feet Road, D-Block, Pocket D, Dr Ambedkar Colony, Chhatarpur, New Delhi, Delhi, India
Job posted by Inca Infotech Technologies .Pvt Ltd

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You can expect a minimum salary of 10,000 INR and can go up to 16,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Diploma degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 19 May 2026. For more details, download apna app and find Full Time jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!