Housekeeping

Job Title: Housekeeping & Security Staff – Guest House

Location: Kishangarh, Vasant Kunj

Employment Type: Full-time

Reporting To: Chief Operating Officer

Job Overview

We are seeking a responsible, dedicated, and trustworthy individual to manage daily housekeeping, guest house operations, client assistance, and security duties at our Guest House facility. The ideal candidate should ensure high standards of hygiene, guest satisfaction, and property security.

Key Responsibilities

I) Housekeeping Duties

• Perform daily cleaning of all rooms, common areas, and washrooms.
• Ensure cleanliness and sanitation standards are maintained at all times.
• Change bed linens regularly and operate washing machine to clean laundry.
• Monitor housekeeping supplies and report any maintenance needs promptly.

II) Guest House Management

• Oversee daily operations of the Yes Room to ensure cleanliness, order, and functioning of equipment per the provided checklist.
• Welcome and assist clients, maintaining a professional and comfortable environment.
• Manage and track guest bookings, ensuring accurate scheduling and room readiness.
• Maintain inventory of necessary supplies and reorder items as required.
• Supervise facility hygiene and maintenance standards consistently.
• Handle client feedback and complaints professionally to maintain satisfaction and trust.

III) Security & Log Management

• Take full responsibility for the security of the Yes Room premises, including ensuring doors and windows are locked, and all electrical appliances are turned off after use.
• Ensure CCTV and surveillance equipment remain active and are not tampered with. Report malfunctions immediately through phone and written communication.
• Maintain a logbook documenting all entries and exits of clients and staff.
• Restrict unauthorized entry – family, friends, or guests are not permitted without prior written approval from management.
• Enforce prohibited item policy for all clients and staff:
• No alcohol, drugs, or intoxicants
• No weapons or sharp objects
• No unlawful material or behavior
• Regularly monitor the premises for any security threats or suspicious activity.
• Understand and accept that no overtime compensation will be provided for duties beyond standard working hours.

IV) Client Relationship Management

• Maintain a cordial and professional attitude towards clients and colleagues.
• Understand client needs and deliver service with respect and empathy.
• Strictly avoid any verbal or physical misconduct or conflict with any guest or employee of KVAR International Pvt. Ltd.

Eligibility Criteria

• Prior experience in housekeeping, security, or facility management preferred.
• Basic knowledge of hygiene and sanitation practices.
• Ability to operate simple electrical appliances (washing machine, etc.).
• Must be responsible, honest, and committed to maintaining confidentiality and safety protocols.
• Preference will be given to candidates who resides near Vasant Kunj, Delhi