Product Support Specialist

We Are Hiring – Product Specialist (Medical Devices / Laser Division)

Join Our Growing Team

We are looking for a dynamic and motivated Product Specialist to join our Dental &  Medical Device Division. The ideal candidate will combine clinical understanding, technical expertise, and sales support capabilities to promote advanced laser solutions to healthcare professionals.

This role is ideal for professionals passionate about medical technology and interested in working with innovative laser solutions in dentistry, surgery, and specialty healthcare.

Position: Product Specialist

Department: Sales & Support

Location: [Insert Location]

Employment Type: Full-Time

Key Responsibilities

Product Demonstration & Promotion

• Conduct product presentations and live demonstrations for doctors and healthcare institutions in the Defined territory.
• Promote advanced laser solutions to dental clinics, hospitals, and specialty centers
• Support Distributors in achieving business targets.
• Meeting each Department in Medical and Dental colleges.
• Promoting CDE & CMES

Clinical & Technical Support

• Provide hands-on technical guidance during product installation and procedures
• Train clinicians and staff on product operation, protocols, and applications
• Assist customers in troubleshooting basic technical concerns

Training & Education

• Organize workshops, CMEs, and clinical training programs
• Distribute the developed educational content and product presentations
• Keep customers updated on latest clinical applications

Customer Relationship Management

• Build long-term relationships with doctors, KOLs, and channel partners
• Address customer queries and provide timely support
• Ensure customer satisfaction and product adoption

Market Development

• Identify new business opportunities
• Gather market intelligence and competitor insights
• Share customer feedback with internal teams

Who We’re Looking For-

Qualifications

• Bachelor’s degree in BSC/ Biomedical Engineering / Life Sciences / Healthcare Management
• Relevant experience in medical devices, healthcare sales, or clinical applications/Fresher who want to learn.

Skills Required

• Excellent communication and presentation skills
• Strong technical aptitude
• Customer-focused approach
• Willingness to travel extensively
• Passion for healthcare innovation

Preferred Experience

• Experience in medical laser technology
• Exposure to dental, surgical, or aesthetic devices
• Hands-on clinical support experience

Why Join Us?

• Work with cutting-edge medical laser technology
• Opportunity to collaborate with leading healthcare professionals
• Professional growth in a high-potential medical device segment
• Competitive salary + performance incentives + travel allowance

Apply Now

Send your updated CV to: mkt@imdsl.co.in

Subject Line: Application for Product Specialist – Medical Devices