Receptionist / Front Office Executive

Job Summary:

We are looking for a friendly, energetic, and well-organized Gym Receptionist to manage front desk operations. The ideal candidate will be the first point of contact for members and visitors, ensuring a welcoming and professional environment.

Key Responsibilities:

• Greet and assist members and guests in a professional manner
• Handle membership inquiries, registrations, and renewals
• Manage calls, messages, and appointment bookings
• Maintain attendance records and member database
• Coordinate with trainers for PT sessions and schedules
• Handle billing, payments, and basic cash management
• Ensure cleanliness and organization of the reception area
• Address member concerns and escalate issues when required

Requirements:

• Good communication and interpersonal skills
• Basic computer knowledge (MS Excel/Word)
• Presentable and customer-friendly attitude
• Ability to multitask and handle pressure
• Prior experience in gym/fitness industry is a plus

Working Hours:

Flexible shifts (morning/evening)