Regional Manager - Retail Sales (Home Loans)

Core Responsibilities:

Sales Process Management

o    Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.

o    Retain and expand the company's base of customers for mortgage and maintain strong liaison for repeat business or referrals

o    Maximize sales through a network of DSA / Direct Sales / CA / Builders by effectively managing connector and builder relationships to ensure strong business

o    Identify and maintain key builder/channel relationships.

o    Maximize number of APFs and increase penetration in the approved APF projects.

o    Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

o    Ensure high quality Customer Service

o    Ensure good Portfolio Quality

                Sales Planning and Team Management

o    Optimize team productivity by effectively managing the team of sales managers so as to assure achievement of team results and maximize profitability of the region

o    Align with the team on ground lead generation activities for Sales.

o    Lead and supervise the sales teams for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

o    Manage team size by recruiting quality resources and grooming from time to time in presentation and selling skills

o    Adopt Sales Digitization tools and effectively implement the same with the teams

Industry & Governance

o    Ensure superior communication of objectives through Area review meets

o    Develops an ability to plan and execute effective long range area sales growth plan

o    Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies

o    Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.

o    Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.