Retail Sales Executive

Sales Executive (Retail) – Job Description

Job Title          : Retail – Sales Executive

Department     : Operations

Job Type          : Full Time

Location          :  Gurugram

Duties & Responsibilities:

•      Provide exceptional customer service by addressing inquiries and ensuring a positive experience.

•      Interact with customers to understand their needs and preferences, offering services recommendations and assistance.

•      Supervise and lead a team of store employees, ensuring they deliver high-quality service.

•      Schedule and coordinate with staff delegate tasks and monitor performance to optimize team efficiency.

•      Address and resolve customer and employee concerns promptly, fostering a positive and collaborative atmosphere within the store.

•      Generate regular reports on key performance indicators, such as sales trends, customer feedback, and inventory levels, to support decision-making.

•      Foster clear communication channels within the team and with higher management to ensure a cohesive and informed work environment.

•      Make invoices and bills.

Requirements and skills

•         Experience in Retail 1 year to 2 years

•         Powerful leading skills and business orientation

•         Customer management skills

•         Strong organizational skills

•         Good communication and interpersonal skills

•         Graduate

•         Basis MS office