Sales Coordinator

Duties & Responsibilities: 

● Coordinate sales team by managing schedules, filing important documents and communicating relevant information. 

● Ensure the adequacy of sales-related equipment or material. 

● Respond to complaints from customers and give after-sales support when requested

. ● Store and sort financial and non-financial data in electronic form and present reports.

 ● Handle the processing of all orders with accuracy and timelines. 

● Coordination with the Sales Team for ORDERS, DISPATCHES and SAMPLES. 

● Inform clients of unforeseen delays or problems. 

● Monitor the team’s progress, identify shortcomings and propose improvements.

 ● Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates.

 ● Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers. 

● Developing and maintaining filing systems so as to maintain sales records, prepare reports.

 ● Follow up leads, which are given to the sales team. 

● Manage and send Samples and Couriers etc.

Qualifications and Education Requirements 

● High school diploma, Graduation will be a plus. 

● Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus. 

● Good communication skills in English & Hindi. 

● Knowledge of MS Office and Computers (V-Lookup, H-Lookup, Pivot,Calendar, Presentations, Zoom Calls).