Kotak Mahindra Bank Limited

Senior Service Excellence Specialist

Kotak Mahindra Bank Limited
New Delhi
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Senior Service Excellence Specialist-WBG HO / IPO / CIP-Wholesale Integrated Service Excellence (WISE)

- Responsible for driving service excellence initiatives within Wholesale Integrated Service Excellence (WISE) teams. - Acts as a senior specialist focusing on enhancing customer experience and operational efficiency. - Works closely with various internal departments to ensure seamless service delivery. - Requires strong stakeholder management and communication skills. - The role is based in New Delhi, involving coordination across multiple service areas. - Suitable for candidates with prior experience in service excellence or related roles in financial services. - Emphasis on process improvement, quality assurance, and customer satisfaction. - The position demands a proactive approach to problem-solving and continuous improvement. - Collaboration with cross-functional teams to implement best practices and standards. - Ideal for professionals aiming to contribute to high standards of service in banking and financial sectors.

Job role

Work location
Work locationNew Delhi, 4598-New Delhi-Asset No. 9-IBIS Commercial Complex-DEL, Kotak Aerocity , Asset Area 9, 5TH Floor, Ibis Commercial Block, Delhi, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in New Delhi to get hired quickly.

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