My Laptop Spares

Shopify & Customer Support Executive

My Laptop Spares
Nehru Place, New Delhi
₹16,500 - ₹20,000 monthly*

Fixed

₹16,500 - ₹18,500

Average Incentives*

₹1,500

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

44 applicants

44 applicants

Benefits include: Mobile Allowance, Laptop

Benefits include: Mobile Allowance, Laptop

Job Description

Company: My Laptop Spares (mylaptopspares.com)

Location: Nehru Place, New Delhi

Job Type: Full-Time

Experience: 1–3 years (preferred in Shopify/e-commerce/D2C operations)


About Us

My Laptop Spares is a fast-growing D2C e-commerce brand specializing in laptop spares and accessories, operating through our online portal www.mylaptopspares.com. We are looking for a proactive and detail-oriented E-commerce & Customer Support Executive to manage daily order processing, customer service, and backend operations.


Key Responsibilities

Order Processing & Fulfillment

  • Process incoming orders, book purchases, and raise invoices accurately and on time
  • Coordinate with shipping locations and provide necessary documentation for dispatch
  • Track shipments and ensure timely delivery to customers
  • Update stock levels regularly on the backend system

Customer Support

  • Respond to customer queries via chat, phone, and email in a professional and timely manner
  • Log customer complaints as tickets and resolve them within the shortest possible turnaround time
  • Follow up with customers post-delivery to collect online reviews and feedback

Catalog & Operations Management

  • List new SKUs on the portal with accurate product details
  • Maintain accurate inventory records and flag discrepancies
  • Support various other day-to-day activities required to run a smooth online business operation

Required Skills & Experience

  • Prior experience working with Shopify / Woocommerce, Zoho Books, Zoho Desk, Shiprocket, and Razorpay is required, and will be considered a strong advantage
  • Proficiency in Google Docs/Sheets, Email communication, and MS Excel
  • Strong written and verbal communication skills in English and Hindi; knowledge of an additional local language is a plus
  • Detail-oriented with strong organizational and multitasking abilities
  • Ability to work independently and handle pressure during high-order / customer query volume periods

Good to Have

  • Working knowledge of Digital Marketing, Social Media Marketing, and Google Ads
  • Prior experience in a D2C or e-commerce startup environment

What We Offer

  • Opportunity to work closely with the leadership team in a growing D2C brand
  • Hands-on exposure across the full e-commerce operations stack
  • On the job learning opportunity in Digital Marketing / Marketing skills
  • Working days: Mon-Sat, Working hours: 9 am to 6 pm

Job role

Work location
Work locationMy Laptop Spares, Nehru Place, New Delhi, Delhi, India
Department
DepartmentRetail & eCommerce
Role / Category
Role / CategoryeCommerce Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsSales, Sales administration, Customer care, Shopify, Ecommerce Sales
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 30 years
Gender
GenderAny gender

About company

Name
NameMy Laptop Spares
Address
AddressMy Laptop Spares, Nehru Place, New Delhi, Delhi, India
Job posted by My Laptop Spares

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You can expect a minimum salary of 16,500 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 20 Aug 2026. For more details, download apna app and find Full Time jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!