Telecaller

Job Description: Telecaller (B2B Sales)Company: Effelon+ (SI Power Control Solution Pvt. Ltd.)

Location: Delhi (On-site)

Employment Type: Full-Time

About the RoleWe are looking for a confident and proactive Telecaller to generate business opportunities by reaching out to industrial customers across India. The role involves introducing our products, identifying customer requirements, qualifying leads, and scheduling meetings for the sales team.

This is a B2B calling role focused on industries, factories, OEMs, electrical contractors, consultants, and distributors.

• Key ResponsibilitiesMake outbound calls to potential industrial customers.
• Introduce the company's products and services professionally.
• Identify customer requirements and qualify sales opportunities.
• Schedule meetings or product discussions for the sales team.
• Follow up with existing and potential customers.
• Maintain accurate call records in CRM or Excel.
• Build and update customer databases.
• Coordinate with the sales team regarding lead status.
• Achieve daily, weekly, and monthly calling targets.
• Handle customer queries and direct technical questions to the concerned team.
• Products You Will RepresentServo Voltage Stabilizers
• Distribution & Isolation Transformers
• Online UPS Systems
• Power Conditioning Solutions
• RequirementsGraduate (preferred)
• 1-3 years of telecalling, telesales, or inside sales experience
• Freshers with excellent communication may also apply
• Good communication skills in Hindi and basic English
• Comfortable using Excel, Google Sheets, email, and CRM software
• Strong listening and convincing skills
• Self-motivated and target-oriented

Preferred ExperienceExperience calling:

• Manufacturing companies
• Industrial buyers
• Electrical contractors
• OEMs
• Dealers & distributors
• B2B customers
• Key SkillsTelecalling
• Lead Generation
• Customer Follow-up
• B2B Sales
• Communication
• Negotiation
• Time Management
• CRM Management
• MS Excel
• Performance KPIsOutbound calls per day
• Qualified leads generated
• Meetings scheduled
• Follow-up completion rate
• Customer response rate
• Conversion support to the sales team
• CRM accuracy
• What We OfferFixed salary + performance incentives
• Career growth opportunities
• Professional work environment
• Product training and continuous learning
• Opportunity to work with industrial clients across India