Telecaller

We are looking for an enthusiastic and results-driven Telecaller Executive to join our team.

The role involves engaging with prospective students and parents, explaining our services,

managing leads, and driving enrollments through structured follow-ups and effective

communication.

The Telecaller Executive will play a key role in connecting inquiries with the counselling team and

supporting the organization’s student enrollment process.

Key Responsibilities

Lead Engagement

● Contact prospective students and parents through calls to introduce JCCCD services.

● Explain counselling programs, study abroad services, and career guidance offerings.

● Address basic queries and guide leads toward booking counselling sessions.

Lead Management & Follow-ups

● Maintain and update lead records within internal systems.

● Conduct regular follow-ups with prospective students and parents.

● Track lead progress and support conversion into enrollments.

Communication & Relationship Building

● Build rapport with students and parents through professional communication.

● Understand student requirements and connect them with the counselling team.

● Ensure a positive experience for prospective students throughout the inquiry process.

Candidate Requirements

● Strong communication skills in English and Hindi.

● Self-driven, proactive, and responsible with the ability to learn quickly.

● Comfortable interacting with students and parents over phone calls.

Work Schedule

● Working Days: Tuesday to Sunday

● Weekly Off: Monday