Telecaller

As a Client Hiring Associate, you will be responsible for conducting interviews with potential candidates, maintaining accurate data, and aligning hiring processes as per business needs. Your role will directly support our goal of delivering quality talent to client projects across various sectors.Key Accountabilities:Conduct telephonic interviews to assess candidates' qualifications, communication skills, and job fit.Maintain detailed and accurate records of each interview and assessment.Collaborate with internal teams and client partners to understand specific hiring requirements.Ensure a smooth candidate experience by facilitating timely communication and feedback.Assist in refining recruitment strategies based on market insights and hiring trends.Shift Structure & Timings:Work Location: Permanent Work from HomeShift Timing: 10:00 AM to 7:30 PMLogin Duration: 9 hours 30 minutes daily (If login hours are not completed by 7:30 PM, continue until fulfilled)Breaks: 1 hour total break + 30 minutes buffer timeWorking Days: 6 days a week (Sunday fixed off)System Requirements: Laptop, stable Wi-Fi connection, and power backup are mandatoryHiring Targets & Performance Expectations:Your daily hiring target will range between 25–50 profiles, depending on:The team you are allocated toThe type and level of interviews you are conductingThe AHT (Average Handling Time) standard of your specific team➡ Final targets will be communicated during OJT, based on the team structure and client requirement. Targets are subject to change as per project or process demand.Training & Compensation:Training Duration: 10 days total (5 days Training + 5 days OJT)Certification: Post-training, candidates must qualify the certification to proceed furtherTraining Payout: Paid out at the time of Full & Final settlement (F&F)Important Compensation & Policy Details:Pay Date: 12th of every monthNo F&F settlement will be provided in case of terminationMandatory Probation Period: 3 months (no resignation allowed during this period)Leave Policy: 1 paid leave per month (not applicable in the first month)Mandatory WFH Setup Verification:To proceed with further interview rounds, candidates must share the following setup proofs:Laptop or Desktop picture while standing next to itWi-Fi setup pictureWi-Fi speed test screenshot showing 100 MbpsPower backup pictureIf applying for a calling profile: Headset picture is mandatory