Benefits Administration Analyst

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

Alight requires all virtual interviews to be conducted on video.

Job role:

Analyst

Key Expectations

• Configure and test the Alight’s proprietary Core Benefit Administration™ (CBA)

system to meet client requirements.

• Deliver low to medium complexity analysis and test plans with high accuracy and completeness.
• Ensure system configurations and test regimes reflect the technical capabilities of the platform.
• Support client delivery priorities by adhering to timelines and quality standards.
• Mentor and coach new hires on system configuration and test execution.

Required Skills

• Strong analytical and logical reasoning skills.
• Working knowledge of Software Development Life Cycle (SDLC) principles.
• Understanding of system testing and software quality assurance best practices.
• Ability to apply basic relational database concepts (tables, keys, SQL/DB queries)
• Tools knowledge: JIRA,
• Ability to troubleshoot basic system defects and debug issues.
• Strong communication, task management, and stakeholder coordination skills.
• Good understanding of US Benefits administration – Health & Welfare domain
• Understanding of Files landscape – Vendor, Payroll files, 834, Non-834 files

Soft-Skills:

• Attention to detail and quality ownership mindset
• Ability to work in distributed/onshore–offshore teams
• Proactive issue identification and risk escalation
• Adaptability to changing client needs and agile delivery environments
• Customer‑centric approach and empathy for end users

Role Description

The Analyst – Technology role is responsible for configuring and testing Alight’s proprietary Core Benefit Administration™ (CBA) system and delivering low to medium complexity analysis and test plans that accurately reflect the system’s technical capabilities and client requirements.

The role involves designing and configuring system tables and parameters, planning and deploying effective test suites, and executing structured testing regimes for benefits program design and software application development. The Analyst reviews client requirements documentation, ask clarifying questions, and supports analysis and test planning while adhering to delivery timelines and priorities.

The incumbent applies prior experience to ensure accuracy and completeness of analysis and test plans, remains aware of client business needs, and adapts to changing priorities. The role also includes mentoring and coaching new hires on system configuration and test execution, troubleshooting system defects, and proactively escalating risks or issues when required.

Education:

• B.Tech (CS / IT / ECE) or MCA – mandatory Experience
• Relevant experience in the US Benefits domain and Benefits Administration
• Experience in system testing and software quality assurance methodologies
• Ability to read and interpret basic programming logic