Microsoft Dynamics 365 Finance & Operations Functional Support Analyst

Application Support Analyst

 

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

 

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

 

Purpose

This role is responsible for addressing all IDEMIA IT related issues in accordance with the relevant service-level agreements and cooperating with technical teams to ensure customer satisfaction.

Key Missions

 

We are hiring for "D365 F&O Functional" role at Nida location.

Job description -

As such, your main responsibilities will be:

-        Provide daily Functional support and maintenance for the MS D356 F&O system, with focus on Finance and Purchasing
-        Manage, address and resolve incident and requests tickets and ensuring timely solutions.
-        Troubleshoot and resolve user issues related to Accounts Payable, Accounts Receivable, General Ledger and Procurement.
-        Delivering regular and customized training to key user teams within the business.
-        Maintaining and updating technical documents and procedures.
-        Assisting with systems integrations.
-        Supporting ERP implementations on Microsoft D365 F&O by training key-users, participating actively in UAT tests and Hypercare phase.

Required Skills -

-        2-5 years of experience supporting Microsoft D365 F&O, with strong focus on Finance and Purchasing modules
-        Strong understanding of financial processes, including accounting, payments and procurement workflows
-        Ability to work on complex architecture and interfaces landscape (workflows, connection with Kyriba, etc…)
-        Good verbal and written communication skills.
-        Strong problem-solving abilities and an analytic mindset.
-        Fluency in English, as the role involves working with an international team

Profile & Other Information

 

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

 

We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.

 

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

 

Visit our website to know more about the leader in Identity Technologies

www.idemia.com

Experience Level

Mid Level