Business Development Manager (BDM)

Job Title: Business Development Manager – Cold Calling & ClosingLocation: Noida (On-site)

Industry: Medical Tourism / Healthcare Consulting

Experience Required: 2–5 years in telesales / cold calling / sales closing

About the RoleWe are looking for a confident, result-oriented Business Development Manager who is excellent at cold calling, handling patient inquiries, and closing deals. The ideal candidate must be comfortable speaking with international patients, understanding their medical needs, and converting inquiries into confirmed cases.

This role is heavily focused on calling, follow-ups, persuasion, and deal closure.

• Key ResponsibilitiesMake 80–120 cold calls daily to fresh and old leads.
• Handle inbound patient inquiries via call, WhatsApp, and email.
• Understand patient medical requirements and explain treatment options.
• Coordinate with hospitals and internal team for case feasibility.
• Regular follow-ups with patients until deal closure.
• Maintain proper data in CRM / Excel sheets.
• Achieve weekly and monthly closure targets.
• Build trust with patients through clear communication and guidance.
• Convert maximum leads into confirmed treatment bookings.
• Primary Skills RequiredStrong English & Hindi communication (Arabic/African accent understanding is a plus).
• Excellent convincing and negotiation skills.
• Fearless in cold calling and handling rejections.
• Ability to follow up consistently without losing leads.
• Basic understanding of medical cases is a plus (training will be provided).
• Target-driven mindset.
• Comfortable working on phone for long hours.
• What We Expect From YouYou must love talking on calls.
• You should be aggressive in follow-ups and serious about closures.
• You should know how to turn “not interested” into “interested”.
• Discipline in reporting and daily work tracking.
• Weekend working is required.
• Performance Metrics (KPI)Number of calls per day
• Follow-up quality
• Conversion ratio
• Monthly confirmed cases
• Patient feedback quality
• Salary & IncentivesFixed Salary: ₹25,000 – ₹35,000 (based on experience)
• High performance incentives on each closure
• Growth to Senior Sales / Team Lead within 6–12 months based on performance
• Who Should ApplyCandidates from telesales, insurance sales, ed-tech sales, real estate sales background.
• People who enjoy talking, convincing, and closing.
• Candidates who are hungry for incentives and growth.
• Who Should NOT ApplyPeople uncomfortable with calling.
• Candidates looking for desk/research/back-office work.
• People who give up after 2–3 follow-ups.
• Why Join UsWork in the fast-growing medical tourism industry.
• Direct impact on patient lives.
• High incentive structure.
• Small, performance-driven team with fast growth.