Customer Care Executive

Job Responsibilities:

• Handle inbound and outbound customer calls in a professional manner
• Resolve customer queries, complaints, and requests efficiently
• Provide accurate information about products/services
• Maintain customer satisfaction and build positive relationships
• Update customer records and maintain proper documentation
• Follow company guidelines and quality standards during interactions

Requirements:

Minimum qualification: 12th Pass / Graduate

• Good communication skills (Hindi & basic English)
• Basic computer knowledge
• Ability to handle pressure and multitask
• Prior experience in customer service is a plus (Freshers can also apply)

Key Skills:

• Communication Skills
• Problem-Solving Ability
• Active Listening
• Customer Handling

Perks & Benefits:

• Fixed salary with growth opportunities
• Friendly work environment
• Training and development support