Startek

Customer Care Executive

Startek
Sector 62, Noida
₹25,000 - ₹30,000 monthly

Fixed

₹25,000 - ₹30,000

Earning Potential

₹30,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

56 applicants

56 applicants

Benefits include: PF, ESI (ESIC), 5 working days

Benefits include: PF, ESI (ESIC), 5 working days

Job Description

Role Description

 

This is a full-time, on-site role based in Noida for a Customer Support Executive. The primary responsibilities include addressing customer inquiries, ensuring high levels of customer satisfaction, providing technical and online support, and resolving customer issues effectively. The role requires delivering timely and courteous customer service while adhering to organizational guidelines and metrics.

 

Qualifications

 

  • Experience in Customer Support and Customer Service, with a focus on ensuring customer satisfaction
  • Proficiency in Online Support and Technical Support
  • Strong interpersonal and communication skills to effectively interact with customers
  • Problem-solving ability to address and resolve customer issues efficiently
  • Proficiency in using customer support tools and software is a plus
  • Ability to work collaboratively in an on-site environment
  • Prior experience in a customer-facing role is preferred
  • High school diploma or equivalent qualification; a bachelor’s degree is advantageous




Job role

Work location
Work locationStartek, C Block, Phase 2, Industrial Area, Sector 62, Noida, Uttar Pradesh, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsGood Communication Skills, Inbound calls, Domestic BPO, Customer care, English speaking, English proficiency, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 32 years
Gender
GenderAny gender

About company

Name
NameStartek
Address
AddressStartek, C Block, Phase 2, Industrial Area, Sector 62, Noida, Uttar Pradesh, India
Job posted by Startek

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You can expect a minimum salary of 25,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

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