Customer Care Executive

Moxi Outsourcing
Sector 63, Noida
₹18,000 - ₹28,000 monthly

Fixed

₹18,000 - ₹28,000

Earning Potential

₹28,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

10 applicants

10 applicants

Job Description

Key Responsibilities

Communicate with customers via calls to provide information about renewable energy products and services.

· Advise customers on suitable renewable energy solutions based on their needs.

· Generate and qualify leads for the sales representative

· Pitch products and services effectively to potential customers.

· Handle customer queries and provide timely support and assistance.

· Transfer calls to team leaders when required.

· Maintain accurate records of customer interactions in the CRM system.

· Share customer feedback with internal teams to improve products and services. 


Requirement

Excellent communication skills with strong English proficiency and grammar.

· Good listening skills with a patient and customer-friendly approach.

· Strong problem-solving and analytical thinking abilities.

· Ability to handle calls professionally and efficiently.

· Basic knowledge of CRM tools is a plus.

· Freshers and experienced candidates are welcome.

· Graduate and post-graduate candidates can apply.

Job role

Work location
Work locationH 140, Sector 63 Road, H Block, Sector 63, Noida, Uttar Pradesh, India Sector 63, Noida
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsGood Communication Skills, bpo, Outbound calling, International calling, Customer care, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Degree/ Specialisation
Degree/ SpecialisationAny Bachelor of Social Work, Any B.Com (Hons.), Any BCA, M.A in English, Any BBA, B.A in English, Any B.A (Hons.), Any Bachelor, Any B.Com, Any BBA (Hons.) (Atleast one)
Age limit
Age limit18 - 30 years
Gender
GenderAny gender

About company

Name
NameMoxi Outsourcing
Address
AddressH 140, Sector 63 Road, H Block, Sector 63, Noida, Uttar Pradesh, India Sector 63, Noida
Job posted by Moxi Outsourcing

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You can expect a minimum salary of 18,000 INR and can go up to 28,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

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