Pine Labs Private Limited

Customer Support Executive

Pine Labs Private Limited
Sector 62, Noida
₹23,000 - ₹31,000 monthly*

Fixed

₹23,000 - ₹28,000

Average Incentives*

₹3,000

Earning Potential

₹31,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

41 applicants

41 applicants

Benefits include: PF, Health Insurance

Benefits include: PF, Health Insurance

Job Description

Role and Responsibility: 


Manage a large volume of inbound and outbound calls, emails and chats with knowledge and efficiency.

Identify and address the customers issue, provide first time resolution.

Create enquiry, service and complaint tickets against each call and email.

Respond quickly, professionally, and accurately to customer inquiries regarding complaints and queries.

Meet personal and team productivity/quality KPI targets.


Educational Qualification 

Graduate 


Skills and experience:

 Essential 

Excellent written and verbal English communication skills

Good knowledge of computer and Microsoft Excel.

Good in problem-solving skills, analytical skills and logical reasoning.

Committed towards assigned responsibilities.

Quick learning skills.

Open to work on all Bank Holidays and Sundays.

Flexible to work in Rotational shifts, including late Shifts and Night.


Desirable 

Experienced in customer service tele-calling profile and technical query handlings.

 consider Fresher + Graduate


Male/Female Both can appied .

Job role

Work location
Work locationCandor Techspace, Block B, Industrial Area, Sector 62, Noida, Uttar Pradesh, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
EducationGraduate
Skills
SkillsBlended process, Domestic BPO, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 40 years
Gender
GenderAny gender

About company

Name
NamePine Labs Private Limited
Address
AddressCandor Techspace, Block B, Industrial Area, Sector 62, Noida, Uttar Pradesh, India
Job posted by Pine Labs Private Limited

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You can expect a minimum salary of 23,000 INR and can go up to 31,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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