Customer Support Executive
Pine Labs Private LimitedFixed
₹23,000 - ₹28,000
Average Incentives*
₹3,000
Earning Potential
₹31,000
Fixed
₹23,000 - ₹28,000
Average Incentives
₹3,000
Earning Potential
₹31,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
7 applicants
Benefits include: PF, Health Insurance
Job Description
Role and Responsibility:
Manage a large volume of inbound and outbound calls, emails and chats with knowledge and efficiency.
Identify and address the customers issue, provide first time resolution.
Create enquiry, service and complaint tickets against each call and email.
Respond quickly, professionally, and accurately to customer inquiries regarding complaints and queries.
Meet personal and team productivity/quality KPI targets.
Educational Qualification
Graduate
Skills and experience:
Essential
Excellent written and verbal English communication skills
Good knowledge of computer and Microsoft Excel.
Good in problem-solving skills, analytical skills and logical reasoning.
Committed towards assigned responsibilities.
Quick learning skills.
Open to work on all Bank Holidays and Sundays.
Flexible to work in Rotational shifts, including late Shifts and Night.
Desirable
Experienced in customer service tele-calling profile and technical query handlings.
consider Fresher + Graduate
Male/Female Both can appied .
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.
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