Mahindra And Mahindra Limited

Deputy/Assistant Manager Customer Care

Mahindra And Mahindra Limited
Noida
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Deputy/Assistant Manager Customer Care

Responsibilities & Key Deliverables

  1. To achieve Spare part targets through dealers/distributors.
  2. Governance of Spare part centre.Identification of distributors.
  3. Identification of 3 S dealers (Sales, Service and Spares), upgrading existing dealers to 3 S dealers ensuring growth and development.
  4. Scrutinize dealer financial health and do financial planning accordingly.
  5. Crucial role in explaining the schemes rolled out by company, deploying schemes at dealers/distributors, Customization of scheme (mix of productparts as per dealer.
  6. Implementation of strategy/schemes for new product launch.
  7. Facilitate in Capturing Product ORC (Open Resolve Close) data, training field staff in using the application.Liaison with the Head CCM Farm Machinery and the dealers.Management and training of field staff

Preferred Industries

Facility Management

Education Qualification

Diploma in Engineering; Bachelors of Technology; Bachelor of Engineering; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Agriculture; Bachelors of Technology in Mechanical; Bachelors of Technology in Automobile; Bachelors of Technology in Agriculture; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Agriculture

General Experience

1 - 5 years of relevant experience in Harvesters and Implement business

Critical Experience

1-5 years of experience in Harvester and Implements business.Experience of 1 - 2 geography/demography.Good knowledge of farm sector, tractor and implements

System Generated Core Skills

Change Management
Communication Skills
Customer Relationship Management (CRM)
Market Penetration Strategy
Product Knowledge & Application
Team Management

System Generated Secondary Skills

Experience Level

Mid Level

Job role

Work location
Work locationNoida, Noida, IN
Department
DepartmentFacility Management
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameMahindra And Mahindra Limited
Job posted by Mahindra And Mahindra Limited

Similar jobs you can apply for

Telecalling / BPO / Telesales
Krishna Sales Corporation

Telecaller

Krishna Sales Corporation
Noida
₹28,000 - ₹32,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) English
Fabloons

Marketing Head

Fabloons
Sector 10, Noida
₹30,000 - ₹35,000
Work from Office
Full Time
Min. 5 years
Basic English
Altruist Technologies Pvt Ltd

Customer Care Inbond Process

Altruist Technologies Pvt Ltd
Sector 6, Noida
₹15,000 - ₹17,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Sifa Ayurveda

BPO Telecaller

Sifa Ayurveda
Sector 7, Noida
₹15,000 - ₹25,000*
Work from Office
Full Time
Any experience
Basic English
Coingeit Technologies Private Limited

Sales Specialist

Coingeit Technologies Private Limited
Sector 132, Noida
₹25,000 - ₹40,000*
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
Mast Banarasi Paan

Franchise Operations Manager

Mast Banarasi Paan
Noida
₹25,000 - ₹45,000*
Field Job
Full Time
Min. 2 years
Good (Intermediate / Advanced) English

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 5 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Noida at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Noida . Through apna, you can find jobs in 64 cities across India. Join NOW!