Front Office Associate
SaltStayz HospitalityFixed
₹16,000 - ₹21,000
Earning Potential
₹21,000
Fixed
₹16,000 - ₹21,000
Earning Potential
₹21,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
2 applicants
Benefits include: PF, Flexible Working Hours, ESI (ESIC), Food/Meals
Job Description
About the Role:
We are looking for a friendly, professional, and customer-focused Front Office Associate to join our team. The ideal candidate should have prior experience in hotel front office operations, excellent communication skills, and a passion for delivering exceptional guest service.
PLEASE NOTE: THIS IS AN ENTRY-LEVEL JOB FOR INDIVIDUALS WITH MINIMUM 6 MONTHS OF EXPERIENCE OR MORE.
Key Responsibilities:
- Welcome and assist guests during check-in and check-out.
- Handle guest queries, requests, and complaints in a courteous manner.
- Coordinate with our reservations team and manage room allocations, and billing procedures.
- Coordinate with housekeeping and other departments to ensure a seamless guest experience.
- Maintain accurate guest records and follow hotel SOPs.
Requirements:
- Minimum 6 MONTHS–2 years of experience as a Front Office Associate in the hotel/hospitality industry.
- Good verbal and written communication skills.
- Pleasant personality with strong guest-handling abilities.
- Basic knowledge of hotel PMS (eZee) and MS Office.
- Willingness to work rotational shifts.
Job role
Job requirements
About company
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The candidate should have completed Diploma degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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